Shape

Your Home Care choices in Newmarket

At PentaCare West Suffolk, we can create bespoke home care packages to enable you to continue living independently in your own home. Here are a few ways we can support you in your home.

Your Home Care choices in Newmarket

At PentaCare West Suffolk, we can create bespoke home care packages to enable you to continue living independently in your own home. Here are a few ways we can support you in your home.

 24/7 Live-in Care

24/7 Live-in Care

Our live‑in care service in Newmarket provides round-the-clock care from a carer who lives with you in your home, offering a viable alternative to a care home.

Daily Visiting Care

Daily Visiting Care

Enjoy an independent, comfortable life at your own home with support that from our Newmarket team starts from just 30 minutes weekly.

 Night Care

Night Care

We provide overnight care services in Newmarket to ensure safety, reassurance, and practical support throughout the night.

 Companionship

Companionship

Companionship from our carers in Newmarket enhances both mental and physical health, serving as a crucial means to combat isolation and loneliness.

 Trips Out

Trips Out

Our driving carers from the Newmarket team can assist with visits to friends and family, or even something as simple as a relaxing trip to the beach or a local garden centre.

  Hobbies and Interests

Hobbies and Interests

Our clients in Newmarket can get support that enables them to pursue hobbies, and meaningful engagements—fostering a sense of independence and joy in their daily lives.

Compassionate and personalised home care support

Independence, Comfort and Care

Together with you

It’s a promise to be present, trustworthy, and deeply compassionate — and to stand together with you, every day, in every way.

Compassionate and personalised home care support

Independence, Comfort and Care

Together with you

It’s a promise to be present, trustworthy, and deeply compassionate — and to stand together with you, every day, in every way.

Trusted Home Care in Newmarket

Trusted Home Care in Newmarket

Our West Suffolk care team is proud to be rated 10/10 on Homecare.co.uk and 4.8 stars on Google. Families across Bury St Edmunds, Brandon and Great Barton Wells trust PentaCare for reliable, compassionate home care services.

5 star Google reviews for Pentacare home services
Homecare
5 star Google reviews for Pentacare home services
Homecare
testimonial-image
Quote icon

I am very happy with the care PentaCare give my wife. Although she has severe Dementia they talk to her as though she understands. The carers are very helpful and keep me informed of any little problem.

Geoffrey P ,

Husband of Client

The carers are always polite, professional and caring. They treat my father with dignity and respect at all times and we feel very supported.

Sarah M ,

Daughter of Client

Excellent service and communication. We feel confident knowing our loved one is in safe hands every day.

James T,

Son of Client

Why being a regulated service is important?

Care quality inspection and compliance standards
  • Independent inspections and monitoring of the service by the regulator, giving peace of mind.
Safety
  • High quality carers who are fully background checked, to ensure the safety of service
Training
  • Guaranteed training and development program for carers and management staff.

Why being a regulated service is important?

Care quality inspection and compliance standards
  • Independent inspections and monitoring of the service by the regulator, giving peace of mind.
Safety
  • High quality carers who are fully background checked, to ensure the safety of service
Training
  • Guaranteed training and development program for carers and management staff.
wave-top

Nearby areas we also cover

As well as Newmarket, PentaCare provides home care in Red Lodge, home care in Barrow, home care in Mildenhall, home care in Risby and home care in Bury St Edmunds.

Taking next steps

Start care package in less than 24 hours! We’re here seven days a week to talk through the best options for you.

Step 1

Call us at the phone number of your nearest branch or fill out our care enquiry form

Step 2

We’ll visit you and your loved one and discuss and document their needs to produce a tailored Support Plan.

Step 3

Once satisfied with our support plan, our specially trained team will care for you and help you remain at home for as long as possible.

Taking next steps

Start care package in less than 24 hours! We’re here seven days a week to talk through the best options for you.

Step 1

Call us at the phone number of your nearest branch or fill out our care enquiry form

Step 2

We’ll visit you and your loved one and discuss and document their needs to produce a tailored Support Plan.

Step 3

Once satisfied with our support plan, our specially trained team will care for you and help you remain at home for as long as possible.

wave-bottom

Frequently Asked Questions About Home Care

Frequently Asked Questions About Home Care

In Newmarket, hourly visiting care costs from £27 to £31.60 per hour, with different rates for shorter visits, evenings, weekends and bank holidays. For round-the-clock support, live-in care starts from £1,450 a week for an individual and £1,850 a week for a couple. We confirm the price once we understand your needs at a free consultation.

Newmarket is covered by our West Suffolk branch at 9 Guildhall Street, Bury St Edmunds, around 15 miles away along the A14. The team plans carer rounds across Newmarket and the surrounding villages, and you can reach them on 01284 336136.

Yes. As well as Newmarket town, we support clients in Red Lodge, Mildenhall, Barrow, Risby and Bury St Edmunds. If you live in a smaller village nearby and are not sure whether we cover it, give us a call and we will let you know.

Yes. Newmarket residents are often treated at West Suffolk Hospital in Bury St Edmunds or Addenbrooke’s in Cambridge. Wherever your relative is being discharged from, tell us the planned date and we will prepare visiting or live-in care for their return home. Care can often begin within 24 hours.

Yes. Carers can accompany your relative along Newmarket High Street for shopping, to the GP or pharmacy, or on a trip to a favourite café or Palace House, home of the National Horseracing Museum. We plan outings at a comfortable pace so they stay enjoyable.

Newmarket is in Suffolk, so adult social care is the responsibility of Suffolk County Council. The council can assess care needs and finances to decide whether it will help with the cost. If you fund care privately, you can arrange it directly with PentaCare, and our team can explain the options.

Yes. Many people start with short visits, for example help getting up in the morning, a lunchtime meal or a check before bed. Visits can be increased as needs change, and you only pay for the support you use.

Yes. If your relative needs help during the night, for example getting to the toilet, settling back to sleep or reassurance after a fall, a carer can stay overnight in their home. This also gives family members who usually provide night-time support a chance to rest.

PentaCare is registered with and regulated by the Care Quality Commission, which inspects how we recruit and train carers, keep people safe and plan care. You can read our inspection report on the CQC website, and our West Suffolk team will happily answer any questions about quality.

Our blogs

Our blogs

Real stories from our clients and colleagues and useful advice for anyone responsible for care.

Footer Shape